Sendcloud: Your all-in-one shipping platform for e-commerce

Sendcloud, the leading shipping platform for e-commerce companies that value efficiency and an outstanding customer experience. We offer you a centralized solution for shipping your online orders with a variety of national and international shipping providers. From selecting the best rate and creating shipping labels to automated shipment tracking and a user-friendly returns portal, Sendcloud streamlines your entire shipping process and helps you save time, money, and effort.

Our services and products:

Sendcloud offers a comprehensive suite of shipping solutions for online retailers of all sizes:

• Multi-carrier integration: Connect your webshop with over 80 shipping providers worldwide, including DHL, DPD, Hermes, UPS, GLS and many more.
• Smart shipping rules: Automate the selection of the best shipping provider based on weight, destination, and other criteria.
• Create & print shipping labels: Generate and print shipping labels directly from your Sendcloud account – individually or in batches.
• Automated shipment tracking: Automatically inform your customers about the shipping status of their order with personalized tracking emails and SMS messages.
• Branded Tracking: Customize your tracking page and emails to strengthen your brand identity and improve the customer experience.
• Returns portal: Offer your customers a user-friendly self-service returns portal for a smooth return process.
• Shipping insurance: Protect your shipments from loss or damage with our optional shipping insurance.
• Pick & Pack: Optimize your picking process with our digital pick list.
• Analytics & Reports: Gain valuable insights into your shipping performance through detailed statistics and reports.
• Integrations: Seamlessly connect Sendcloud with leading e-commerce platforms, marketplaces, and other business tools.

Unique selling points and advantages:

Sendcloud offers you decisive advantages for your e-commerce shipping:

• Time savings: Automate your shipping process and significantly reduce manual effort.
• Cost optimization: Compare shipping rates from different service providers and benefit from our attractive conditions.
• Improved customer experience: Offer your customers transparent shipping information, a personalized tracking experience, and an easy returns process.
• Central control: Manage your entire shipping process through an intuitive and user-friendly platform.
• International shipping options: Easily ship your products to over 200 countries worldwide.
• Scalability: Sendcloud grows with your business – whether it’s a small start-up or an established online shop.
• Comprehensive support: Our dedicated support team is available to assist you with all your questions and concerns.

The story of Sendcloud:

Sendcloud was founded in the Netherlands in 2012 with the vision of simplifying and optimizing shipping for online retailers. The founders recognized the challenges e-commerce companies faced when shipping their products and developed an innovative platform that unifies all relevant processes into a central solution. Since then, Sendcloud has grown into a leading provider of e-commerce shipping services in Europe, helping thousands of companies make their shipping more efficient and customer-friendly.

Sendcloud’s values ​​and vision:

Our core values ​​and our vision are:

• Simplicity: We believe shipping should be straightforward.
• Efficiency: We help online retailers save time and costs in shipping.
• Customer focus: The success of our customers is at the heart of our actions.
• Innovation: We continuously develop our platform to meet the changing needs of e-commerce.
• Sustainability: We work to promote more environmentally friendly shipping options.

Our vision is to become the world's leading e-commerce shipping platform, helping online retailers of all sizes streamline their shipping process and deliver an outstanding customer experience.