Salesforce: The #1 CRM platform for sales, service and marketing

Salesforce, the world's leading cloud-based customer relationship management (CRM) platform. We help companies of all sizes and industries strengthen their customer relationships, increase revenue, and develop innovative solutions. With Salesforce, you get a comprehensive suite of applications for sales, service, marketing, commerce, and more that work seamlessly together to give you a 360-degree view of your customers.

Our services and products:

Salesforce offers a wide range of cloud-based solutions tailored to your specific business needs:

• Sales Cloud: Optimize your sales process, manage leads and opportunities, automate tasks, and gain valuable insights into your sales performance.
• Service Cloud: Deliver exceptional customer service across all channels with case management, self-service portals, knowledge bases, and customer service automation capabilities.
• Marketing Cloud: Personalize your marketing campaigns, acquire new customers, and build stronger relationships with tools for email marketing, social media marketing, mobile marketing, and marketing analytics.
• Commerce Cloud: Deliver a seamless shopping experience across all channels, both online and in-store, with a flexible and scalable e-commerce platform.
• Data Cloud (formerly Customer 360 Data Manager): Unify your customer data from multiple sources to create a complete and unified customer profile.
• Analytics Cloud (Tableau CRM): Gain deep insights into your business data with powerful analytics and visualization tools.
• AppExchange: Discover thousands of apps and integrations that extend Salesforce functionality and adapt it to your specific needs.
• Salesforce Platform (Lightning Platform): Develop custom applications and workflows to map your individual business processes.
• Einstein: Use artificial intelligence (AI) across Salesforce Clouds to create predictions, provide personalized recommendations, and improve your decision-making.

Unique selling points and advantages:

Salesforce offers you decisive advantages for your company:

• Market leader in CRM: The world's leading CRM platform with a proven track record.
• Comprehensive suite of applications: A wide range of solutions for sales, service, marketing, commerce and more.
• Cloud-based and scalable: Access your data from anywhere and flexibly adapt the platform to your growth.
• Customizable and flexible: Configure and personalize Salesforce to map your specific business processes.
• Strong ecosystem (AppExchange): Extend functionality with thousands of pre-built apps and integrations.
• Innovation through AI (Einstein): Use the latest advances in artificial intelligence to optimize your business processes.
• Improved customer relationships: Build stronger and more personalized relationships with your customers.
• Increase efficiency: Automate processes and optimize workflows to increase productivity.

The history of Salesforce:

Salesforce was founded in 1999 with the revolutionary idea of ​​offering business software as a cloud service. Since then, the company has significantly shaped the CRM landscape and become a global leader in helping companies focus on their customers.

Salesforce’s values ​​and vision:

Salesforce's values ​​and vision are focused on helping companies connect with their customers in new and innovative ways and succeed:

• Trust: We attach great importance to the security and protection of your data.
• Customer success: The success of our customers is at the heart of everything we do.
• Innovation: We continuously drive innovation to provide our customers with the best technologies and solutions.
• Equality: We are committed to equality and inclusion in our organization and in society.
• Sustainability: We are committed to a sustainable future.