Belastingdienst: The Dutch Tax and Customs Administration 🇳🇱💼🏡

The Tax and Customs Administration (Belastingdienst) is the tax and customs administration of the Kingdom of the Netherlands. 🚀 It is responsible for the collection and recovery of taxes and customs duties, the enforcement of tax legislation, and the fight against tax fraud. As a central player in the Dutch financial system, the Tax and Customs Administration (Belastingdienst) plays a crucial role in financing public services such as healthcare, education, and infrastructure. Through its digital portal, it offers comprehensive information and services for individuals and businesses to facilitate the fulfillment of tax obligations and ensure fair and efficient use of the system.

Our mission and our values

The mission of the Belastingdienst is " to contribute to the financial soundness of the Netherlands by levying and collecting taxes with all due fairness and care".

Our vision is based on four key concepts:

• Citizens and businesses come first: We treat them appropriately, both in oversight and in the provision of services. ❤️

• Avoiding errors: We strive for an environment in which errors are avoided as much as possible.

• Behavioral adaptation: We adapt the level and intensity of supervision to the behavior of citizens and businesses.

• Simple tax returns: We make it easy for citizens and businesses to file accurate returns.

Our core values ​​that guide our actions include:

• Cooperation: We work closely with internal and external partners to prevent fraud and create barriers. 🤝

• Flexibility: We adapt our approaches to different situations. 🔄

• Professionalism: Our employees always act with a high level of expertise. 💡

• Consistency: We ensure consistent application of rules and procedures. ✅

• Realism: We set realistic goals and act practically. 🌍

Our services and information

The Tax Administration portal, in particular "My Tax Administration" for individuals and "My Business Tax Administration" for businesses, offers a wide range of services and information:

• For private individuals (participants): 👨👩👧👦

  • Income tax return: Online filing of the annual income tax return.

  • Tax information: Comprehensive information on income, deductions, allowances and tax benefits.

  • Benefits (Toeslagen): Application and administration of various state benefits, such as

    • Zorgtoeslag (health insurance subsidy): subsidy towards the cost of health insurance.

    • Huurtoeslag (rent subsidy): support with rental costs.

    • Kinderopvangtoeslag (childcare allowance): contribution towards the costs of childcare.

    • Kindgebonden budget (child-related budget): Supplement to child benefit to cover child-related costs.

  • Account management: Change your bank details and check your tax information.

  • International tax issues: Information for expats, cross-border commuters, and individuals with income from abroad.

• For companies (Business): 🏢

  • Value Added Tax (BTW/VAT): Filing and reviewing of VAT returns.

  • Payroll tax: Filing payroll tax returns.

  • Corporate tax: Filing of corporate tax returns and application for provisional assessments.

  • Customs (Douane): Information and processing of customs formalities for import and export.

  • Registration: Information on company registration.

  • Digital services: online registration, tax administration, and communication via My Tax Service.

• General information and contact: 📞

  • Tax hotline: Hotlines for specific questions (e.g. for private individuals, foreigners, cars).

  • Addresses: Information about physical contact points.

  • Complaints: Procedure for complaints in case of dissatisfaction.

  • Rights and obligations: Information on the rights and obligations of taxpayers.

  • Fraud prevention: Tips for reporting phishing emails and data breaches.