AfterShip: Comprehensive shipment tracking for e-commerce

AfterShip, the leading e-commerce shipment tracking platform. We offer businesses of all sizes a centralized solution to track the shipping status of their orders in real time, proactively inform customers about delivery updates, and optimize the entire shipping and customer experience. With AfterShip, you maintain control over your deliveries while building trust and satisfaction with your customers.

Our services and products:

AfterShip offers a comprehensive suite of tracking and engagement solutions for e-commerce:

• Centralized tracking: Track shipments from over 1,000 couriers worldwide in one place. No more manually checking multiple tracking websites.
• Automated Notifications: Send automatic email and SMS notifications to your customers about important shipping events such as shipment confirmation, transit, delivery, and exceptions.
• Branded Tracking Pages: Create custom tracking pages with your company logo and brand identity to provide a consistent brand experience and drive traffic to your website.
• Tracking API: Integrate our powerful tracking API into your existing systems and workflows to seamlessly leverage tracking data.
• Returns Center: Simplify the returns process for your customers with a self-service returns portal that allows you to create return labels and manage returns.
• Shipping analytics and reports: Gain valuable insights into your shipping performance, identify bottlenecks, and optimize your logistics processes.
• Predictive Delivery Estimates: Provide your customers with more accurate estimated delivery times to manage expectations and increase satisfaction.
• Multi-channel tracking: Track shipments across multiple sales channels, including your online store, marketplaces, and more.
• Integrations: Seamlessly connect AfterShip with your favorite e-commerce platforms (like Shopify, Magento, WooCommerce), marketing tools, and other applications.

Unique selling points and advantages:

AfterShip offers you decisive advantages for your e-commerce business:

• Improved customer experience: Provide transparent and proactive shipping information to increase customer satisfaction and loyalty.
• Reduced customer service effort: Automate shipping notifications and enable self-service tracking to reduce customer service inquiries.
• Increased conversion rates: Provide a positive brand experience throughout the shipping process to encourage repeat purchases.
• Optimized logistics: Gain insights into your shipping performance to identify bottlenecks and improve your operations.
• Global reach: Track shipments from over 1000 couriers worldwide.
• Easy integration: Integrate AfterShip seamlessly into your existing systems.
• Scalability: Our platform grows with your business.

The story of AfterShip:

AfterShip was founded in 2012 with the vision of simplifying the complexity of shipment tracking for e-commerce businesses. Recognizing the growing importance of a seamless shipping process to the customer experience, the company developed a platform that provides merchants with a centralized solution for managing their shipments. Since its inception, AfterShip has grown into a global leader in shipment tracking, helping thousands of businesses streamline their shipping operations and delight their customers.

AfterShip’s values ​​and vision:

Our core values ​​and our vision are:

• Customer focus: We place the needs of our customers at the center of our actions.
• Innovation: We continually strive to improve our platform and develop new features that meet the changing needs of e-commerce.
• Reliability: We provide a stable and reliable platform that our customers can rely on.
• Transparency: We value open communication and transparent processes.
• Global perspective: We serve customers worldwide and support a variety of couriers.

Our vision is to be the world's leading e-commerce tracking platform, helping businesses deliver exceptional shipping and customer experiences.