{"title":"Customer service","description":"\u003cp\u003e🤝 \u003cstrong data-start=\"78\" data-end=\"95\"\u003eCustomer service\u003c\/strong\u003e encompasses all \u003cstrong data-start=\"109\" data-end=\"159\"\u003einteractions and support services 🛠️\u003c\/strong\u003e that a company offers its customers 👥 throughout the entire \u003cstrong data-start=\"216\" data-end=\"241\"\u003ecustomer lifecycle 🔄\u003c\/strong\u003e – from \u003cstrong data-start=\"259\" data-end=\"288\"\u003einitial contact 📞\u003c\/strong\u003e through \u003cstrong data-start=\"298\" data-end=\"309\"\u003epurchase 🛒\u003c\/strong\u003e to \u003cstrong data-start=\"318\" data-end=\"338\"\u003eafter-sales support 📩\u003c\/strong\u003e .\u003cbr data-start=\"339\" data-end=\"342\"\u003e ✨ It is a \u003cstrong data-start=\"356\" data-end=\"385\"\u003ecrucial function 💡\u003c\/strong\u003e to \u003cstrong data-start=\"390\" data-end=\"425\"\u003emaintain customer relationships ❤️\u003c\/strong\u003e , \u003cstrong data-start=\"427\" data-end=\"459\"\u003eincrease satisfaction 🌟\u003c\/strong\u003e and ensure \u003cstrong data-start=\"464\" data-end=\"498\"\u003elong-term business 🚀\u003c\/strong\u003e .\u003c\/p\u003e","products":[{"product_id":"odoo-die-all-in-one-plattform-fur-intelligentes-unternehmensmanagement","title":"🌐 Odoo — CRM, ERP, E-Commerce and Accounting in one Platform","description":"\u003cp data-sourcepos=\"11:1-11:600\"\u003e🌐 \u003cstrong\u003eOdoo\u003c\/strong\u003e – All-in-One Open-Source Business Suite with CRM, ERP, E-commerce, Website Builder and Accounting. Odoo is aimed at SMEs, enterprises, e-commerce operators, accounting teams.\u003c\/p\u003e\u003cp data-sourcepos=\"13:1-13:54\"\u003e\u003cstrong\u003e🛠️ Our services and products at a glance:\u003c\/strong\u003e\u003c\/p\u003e\u003cul data-sourcepos=\"15:1-24:0\" style=\"list-style: none; padding-left: 0\"\u003e\n\n\u003cli data-sourcepos=\"15:1-15:200\"\u003e\u003cstrong\u003e🛡️ Integrated CRM system\u003c\/strong\u003e\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"15:2-15:200\"\u003e\u003cstrong\u003e📈 ERP module with accounting\u003c\/strong\u003e\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"15:3-15:200\"\u003e\u003cstrong\u003e🖱️ E-commerce with shop builder\u003c\/strong\u003e\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"15:4-15:200\"\u003e\u003cstrong\u003e🔗 Website builder included\u003c\/strong\u003e\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"15:5-15:200\"\u003e\u003cstrong\u003e💰 Warehouse management\u003c\/strong\u003e\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"15:6-15:200\"\u003e\u003cstrong\u003e🚀 Project management\u003c\/strong\u003e\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"15:7-15:200\"\u003e\u003cstrong\u003e🔒 Human Resources (HR)\u003c\/strong\u003e\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"15:8-15:200\"\u003e\u003cstrong\u003e💬 Sales and Purchasing\u003c\/strong\u003e\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"15:9-15:200\"\u003e\u003cstrong\u003e🌍 Mobile apps for all modules\u003c\/strong\u003e\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\u003cp data-sourcepos=\"25:1-25:37\"\u003e\u003cstrong\u003e⭐ Your advantages with Odoo:\u003c\/strong\u003e\u003c\/p\u003e\u003cul data-sourcepos=\"26:1-31:0\" style=\"list-style: none; padding-left: 0\"\u003e\n\n\u003cli data-sourcepos=\"26:1-26:200\"\u003e\u003cstrong\u003e⏱️ All-in-One – no isolated solutions needed\u003c\/strong\u003e\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"26:2-26:200\"\u003e\u003cstrong\u003e✅ Free open-source core\u003c\/strong\u003e\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"26:3-26:200\"\u003e\u003cstrong\u003e📊 Modularly extendable\u003c\/strong\u003e\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"26:4-26:200\"\u003e\u003cstrong\u003e🌟 Large community and app store\u003c\/strong\u003e\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"26:5-26:200\"\u003e\u003cstrong\u003e🔐 Perfect for SMEs\u003c\/strong\u003e\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"26:6-26:200\"\u003e\u003cstrong\u003e🎯 Integrated accounting saves tool costs\u003c\/strong\u003e\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\u003cp data-sourcepos=\"32:1-32:22\"\u003e\u003cstrong\u003e📖 Our History:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-sourcepos=\"33:1-33:400\"\u003eOdoo was founded in Belgium in 2005 and is now one of the leading open-source business suites with millions of users worldwide\u003c\/p\u003e\n\u003cp data-sourcepos=\"34:1-34:28\"\u003e\u003cstrong\u003e🎯 Our Values and Vision:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-sourcepos=\"35:1-35:300\"\u003eOur core values are \u003cstrong\u003eAll-in-One\u003c\/strong\u003e, \u003cstrong\u003eOpen Source\u003c\/strong\u003e, \u003cstrong\u003eModular\u003c\/strong\u003e.\u003c\/p\u003e\n","brand":"Antus","offers":[{"title":"Default Title","offer_id":52288572555596,"sku":"","price":1.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0933\/9011\/1052\/files\/Odoo_Die_All-in-One-Plattform.png?v=1745880348"},{"product_id":"zoho-umfassende-business-software-suite-crm-e-mail-projektmanagement-mehr","title":"Zoho: Comprehensive Business Software Suite | CRM, Email, Project Management, and more","description":"\u003cp data-sourcepos=\"11:1-11:446\"\u003e Zoho offers a comprehensive suite of cloud-based business software applications designed to help companies of all sizes streamline their operations, increase productivity, and drive growth. From customer relationship management (CRM) to email, project management, accounting, and marketing, Zoho offers an integrated solution for all your business needs.\u003c\/p\u003e\n\n\u003cp data-sourcepos=\"13:1-13:54\"\u003e \u003cstrong\u003eOur services and products at a glance:\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cul data-sourcepos=\"15:1-25:0\"\u003e\n\n\u003cli data-sourcepos=\"15:1-15:143\"\u003e \n\u003cstrong\u003eZoho CRM:\u003c\/strong\u003e Efficiently manage your sales, marketing, and customer support activities and build stronger customer relationships.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"16:1-16:143\"\u003e\n\n \u003cstrong\u003eZoho Mail:\u003c\/strong\u003e Secure and reliable email hosting solution for businesses with advanced collaboration and organizational features.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"17:1-17:182\"\u003e\n\n \u003cstrong\u003eZoho Office Suite:\u003c\/strong\u003e A powerful alternative to traditional office suites with word processing (Writer), spreadsheet (Sheet) and presentation software (Show).\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"18:1-18:152\"\u003e\n\n \u003cstrong\u003eZoho Projects:\u003c\/strong\u003e Plan, track, and manage your projects effectively, improve team collaboration, and meet deadlines.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"19:1-19:170\"\u003e\n\n \u003cstrong\u003eZoho Books:\u003c\/strong\u003e Simplify your accounting processes, manage invoices, track expenses, and get a clear overview of your finances.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"20:1-20:168\"\u003e \n\u003cstrong\u003eZoho Marketing Automation:\u003c\/strong\u003e Automate your marketing campaigns, generate leads, and maintain customer relationships through personalized communications.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"21:1-21:147\"\u003e\n\n \u003cstrong\u003eZoho People:\u003c\/strong\u003e Efficiently manage your HR processes, from employee management to time tracking to performance appraisals.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"22:1-22:130\"\u003e\n\n \u003cstrong\u003eZoho Desk:\u003c\/strong\u003e Provide excellent customer service across multiple channels and resolve customer queries quickly and efficiently.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"23:1-23:175\"\u003e\n\n \u003cstrong\u003eZoho One:\u003c\/strong\u003e The ultimate software package that combines over 45 integrated Zoho applications into one affordable subscription, covering all aspects of your business.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"24:1-25:0\"\u003e\n\n \u003cstrong\u003eAnd many more applications:\u003c\/strong\u003e Discover our wide range of other applications for areas such as analytics, website creation, workforce planning, social media management and more.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003cp data-sourcepos=\"26:1-26:27\"\u003e \u003cstrong\u003eYour benefits with Zoho:\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cul data-sourcepos=\"28:1-35:0\"\u003e\n\n\u003cli data-sourcepos=\"28:1-28:141\"\u003e \n\u003cstrong\u003eIntegrated Suite:\u003c\/strong\u003e All Zoho applications are seamlessly connected, making collaboration and data sharing easier.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"29:1-29:102\"\u003e\n\n \u003cstrong\u003eCost-effective:\u003c\/strong\u003e Zoho offers flexible and affordable pricing plans for businesses of all sizes.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"30:1-30:157\"\u003e\n\n \u003cstrong\u003eExtensive features:\u003c\/strong\u003e Every Zoho application is equipped with a variety of features to meet your specific business needs.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"31:1-31:131\"\u003e\n\n \u003cstrong\u003eScalability:\u003c\/strong\u003e Zoho grows with your business and offers solutions for small startups to large enterprises.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"32:1-32:150\"\u003e\n\n \u003cstrong\u003eUser-friendly interface:\u003c\/strong\u003e The intuitive and user-friendly design makes using Zoho applications easy and efficient.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"33:1-33:121\"\u003e\n\n \u003cstrong\u003eStrong customer support:\u003c\/strong\u003e Our dedicated support team is always available to help you with any questions or problems.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"34:1-35:0\"\u003e\n\n \u003cstrong\u003eData protection and security:\u003c\/strong\u003e Zoho takes the protection of your data very seriously and offers robust security measures.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n \u003cp data-sourcepos=\"36:1-36:22\"\u003e\u003cstrong\u003eOur story:\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp data-sourcepos=\"38:1-38:383\"\u003e Zoho Corporation was founded in 1996 under the name AdventNet and has since grown into a global provider of cloud-based business software. Unlike many other SaaS companies, Zoho is a privately held and profitable company that has grown organically and is focused on delivering high-quality software at a fair price.\u003c\/p\u003e\n\n\u003cp data-sourcepos=\"40:1-40:28\"\u003e \u003cstrong\u003eOur values ​​and vision:\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp data-sourcepos=\"42:1-42:370\"\u003e Our core values ​​are \u003cstrong\u003ecustomer focus, innovation, and long-term thinking\u003c\/strong\u003e . Our vision is to provide the best software for running a business—fully cloud-based, at an affordable price, and while respecting user privacy. We believe that technology can help companies of all sizes succeed.\u003c\/p\u003e","brand":"Antus","offers":[{"title":"Default Title","offer_id":52334273724748,"sku":"","price":1.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0933\/9011\/1052\/files\/Zoho_Umfassende_Business_Software_Suite_CRM_E-Mail_Projektmanagement_mehr.png?v=1745964207"},{"product_id":"hubspot-die-fuhrende-inbound-marketing-sales-und-customer-service-plattform","title":"HubSpot: The leading inbound marketing, sales and customer service platform","description":"\u003cp data-sourcepos=\"9:1-9:442\"\u003e HubSpot, the leading all-in-one platform for inbound marketing, sales, and customer service. We offer a comprehensive suite of tools to help businesses of all sizes attract, delight, and build lasting relationships with customers. From marketing automation to CRM and sales management to customer service software, HubSpot gives you everything you need for sustainable growth.\u003c\/p\u003e\n\n\u003cp data-sourcepos=\"11:1-11:41\"\u003e \u003cstrong\u003eOur services and products:\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp data-sourcepos=\"13:1-13:86\"\u003e HubSpot offers a wide range of integrated hubs that work seamlessly together:\u003c\/p\u003e\n\n\u003cul data-sourcepos=\"15:1-20:0\"\u003e\n\n\u003cli data-sourcepos=\"15:1-15:230\"\u003e\n\n \u003cstrong\u003eMarketing Hub:\u003c\/strong\u003e Increase your traffic, generate leads, and run effective marketing campaigns with tools for blogging, SEO, social media, email marketing, landing pages, marketing automation, and more.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"16:1-16:238\"\u003e \n\u003cstrong\u003eSales Hub:\u003c\/strong\u003e Streamline your sales process, close more deals, and build stronger relationships with your leads and customers with features like CRM, sales automation, deal management, sales analytics, and more.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"17:1-17:203\"\u003e\n\n \u003cstrong\u003eService Hub:\u003c\/strong\u003e Deliver exceptional customer service and turn customers into advocates for your brand with tools for help desk, knowledge base, live chat, ticketing, customer feedback, and more.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"18:1-18:198\"\u003e\n\n \u003cstrong\u003eCMS Hub:\u003c\/strong\u003e Create and manage a powerful and secure website optimized for marketing purposes. 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We offer everything you need to achieve your marketing goals – from website design and SEO to social media management and email marketing, CRM and payment processing. 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CRM (Email Marketing \u0026amp; Customer Relationship Management):\u003c\/strong\u003e Build customer relationships, send targeted email campaigns and manage your contacts.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"20:1-20:127\"\u003e \n\u003cstrong\u003ePayments:\u003c\/strong\u003e Offer your customers simple and secure payment options online and in-store.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"21:1-21:177\"\u003e\n\n \u003cstrong\u003eMarketing Executive:\u003c\/strong\u003e Benefit from the support of a dedicated marketing expert who will help you develop and implement your marketing strategy.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"22:1-23:0\"\u003e\n\n \u003cstrong\u003eInsights \u0026amp; Reporting:\u003c\/strong\u003e Track the performance of your marketing activities with detailed analytics and reports.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003cp data-sourcepos=\"24:1-24:41\"\u003e \u003cstrong\u003eUnique selling points and advantages:\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp data-sourcepos=\"26:1-26:78\"\u003e Marketing 360 offers you decisive advantages for your small business:\u003c\/p\u003e\n\n\u003cul data-sourcepos=\"28:1-34:0\"\u003e\n\n\u003cli data-sourcepos=\"28:1-28:106\"\u003e\n\n \u003cstrong\u003eAll-in-one solution:\u003c\/strong\u003e All important marketing tools and services in one central platform.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"29:1-29:127\"\u003e\n\n \u003cstrong\u003eSpecifically for small businesses:\u003c\/strong\u003e Designed to meet the specific needs and budgets of small businesses.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"30:1-30:80\"\u003e\n\n \u003cstrong\u003eSimplified Marketing:\u003c\/strong\u003e Makes complex marketing simple and accessible.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"31:1-31:111\"\u003e \n\u003cstrong\u003eExpert support:\u003c\/strong\u003e Get professional support from experienced marketing experts.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"32:1-32:107\"\u003e\n\n \u003cstrong\u003eTime savings:\u003c\/strong\u003e Focus on your core business while we take care of your marketing.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"33:1-34:0\"\u003e\n\n \u003cstrong\u003eMeasurable results:\u003c\/strong\u003e Track the success of your marketing activities and optimize your strategy.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003cp data-sourcepos=\"35:1-35:37\"\u003e \u003cstrong\u003eThe story of Marketing 360:\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp data-sourcepos=\"37:1-37:245\"\u003e Marketing 360 was founded with the goal of providing small businesses with the same powerful marketing tools and strategies as large corporations – at an affordable price and with professional support.\u003c\/p\u003e\n\n\u003cp data-sourcepos=\"39:1-39:43\"\u003e \u003cstrong\u003eThe values ​​and vision of Marketing 360:\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp data-sourcepos=\"41:1-41:113\"\u003e Marketing 360’s values ​​and vision are focused on helping small businesses succeed:\u003c\/p\u003e\n\n\u003cul data-sourcepos=\"43:1-47:0\"\u003e\n\n\u003cli data-sourcepos=\"43:1-43:107\"\u003e\n\n \u003cstrong\u003eFocus on small businesses:\u003c\/strong\u003e We are passionate about the success of small businesses.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"44:1-44:92\"\u003e \n\u003cstrong\u003eSimplicity and accessibility:\u003c\/strong\u003e We make marketing simple and accessible to everyone.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"45:1-45:88\"\u003e\n\n \u003cstrong\u003eValue and performance:\u003c\/strong\u003e We offer high-quality marketing solutions at a fair price.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"46:1-47:0\"\u003e\n\n \u003cstrong\u003ePartnership approach:\u003c\/strong\u003e We work closely with our clients to achieve their goals.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e","brand":"Antus","offers":[{"title":"Default Title","offer_id":52366647558476,"sku":"","price":1.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0933\/9011\/1052\/files\/Marketing_360_Business_professionals_analyzing_competitive_market_analysis.png?v=1746479040"},{"product_id":"salesforce-die-1-crm-plattform-fur-vertrieb-service-und-marketing","title":"Salesforce: The #1 CRM platform for sales, service and marketing","description":"\u003cp data-sourcepos=\"9:1-9:475\"\u003e Salesforce, the world's leading cloud-based customer relationship management (CRM) platform. We help companies of all sizes and industries strengthen their customer relationships, increase revenue, and develop innovative solutions. With Salesforce, you get a comprehensive suite of applications for sales, service, marketing, commerce, and more that work seamlessly together to give you a 360-degree view of your customers.\u003c\/p\u003e\n\n\u003cp data-sourcepos=\"11:1-11:41\"\u003e \u003cstrong\u003eOur services and products:\u003c\/strong\u003e\u003c\/p\u003e\n\n \u003cp data-sourcepos=\"13:1-13:136\"\u003eSalesforce offers a wide range of cloud-based solutions tailored to your specific business needs:\u003c\/p\u003e\n\n\u003cul data-sourcepos=\"15:1-24:0\"\u003e\n\n\u003cli data-sourcepos=\"15:1-15:191\"\u003e\n\n \u003cstrong\u003eSales Cloud:\u003c\/strong\u003e Optimize your sales process, manage leads and opportunities, automate tasks, and gain valuable insights into your sales performance.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"16:1-16:195\"\u003e\n\n \u003cstrong\u003eService Cloud:\u003c\/strong\u003e Deliver exceptional customer service across all channels with case management, self-service portals, knowledge bases, and customer service automation capabilities.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"17:1-17:229\"\u003e\n\n \u003cstrong\u003eMarketing Cloud:\u003c\/strong\u003e Personalize your marketing campaigns, acquire new customers, and build stronger relationships with tools for email marketing, social media marketing, mobile marketing, and marketing analytics.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"18:1-18:193\"\u003e\n\n \u003cstrong\u003eCommerce Cloud:\u003c\/strong\u003e Deliver a seamless shopping experience across all channels, both online and in-store, with a flexible and scalable e-commerce platform.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"19:1-19:184\"\u003e \n\u003cstrong\u003eData Cloud (formerly Customer 360 Data Manager):\u003c\/strong\u003e Unify your customer data from multiple sources to create a complete and unified customer profile.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"20:1-20:144\"\u003e\n\n \u003cstrong\u003eAnalytics Cloud (Tableau CRM):\u003c\/strong\u003e Gain deep insights into your business data with powerful analytics and visualization tools.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"21:1-21:164\"\u003e\n\n \u003cstrong\u003eAppExchange:\u003c\/strong\u003e Discover thousands of apps and integrations that extend Salesforce functionality and adapt it to your specific needs.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"22:1-22:160\"\u003e\n\n \u003cstrong\u003eSalesforce Platform (Lightning Platform):\u003c\/strong\u003e Develop custom applications and workflows to map your individual business processes.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"23:1-24:0\"\u003e\n\n \u003cstrong\u003eEinstein:\u003c\/strong\u003e Use artificial intelligence (AI) across Salesforce Clouds to create predictions, provide personalized recommendations, and improve your decision-making.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003cp data-sourcepos=\"25:1-25:41\"\u003e \u003cstrong\u003eUnique selling points and advantages:\u003c\/strong\u003e\u003c\/p\u003e\n\n \u003cp data-sourcepos=\"27:1-27:67\"\u003eSalesforce offers you decisive advantages for your company:\u003c\/p\u003e\n\n\u003cul data-sourcepos=\"29:1-37:0\"\u003e\n\n\u003cli data-sourcepos=\"29:1-29:96\"\u003e\n\n \u003cstrong\u003eMarket leader in CRM:\u003c\/strong\u003e The world's leading CRM platform with a proven track record.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"30:1-30:125\"\u003e\n\n \u003cstrong\u003eComprehensive suite of applications:\u003c\/strong\u003e A wide range of solutions for sales, service, marketing, commerce and more.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"31:1-31:135\"\u003e\n\n \u003cstrong\u003eCloud-based and scalable:\u003c\/strong\u003e Access your data from anywhere and flexibly adapt the platform to your growth.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"32:1-32:130\"\u003e\n\n \u003cstrong\u003eCustomizable and flexible:\u003c\/strong\u003e Configure and personalize Salesforce to map your specific business processes.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"33:1-33:128\"\u003e\n\n \u003cstrong\u003eStrong ecosystem (AppExchange):\u003c\/strong\u003e Extend functionality with thousands of pre-built apps and integrations.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"34:1-34:154\"\u003e\n\n \u003cstrong\u003eInnovation through AI (Einstein):\u003c\/strong\u003e Use the latest advances in artificial intelligence to optimize your business processes.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"35:1-35:108\"\u003e \n\u003cstrong\u003eImproved customer relationships:\u003c\/strong\u003e Build stronger and more personalized relationships with your customers.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"36:1-37:0\"\u003e\n\n \u003cstrong\u003eIncrease efficiency:\u003c\/strong\u003e Automate processes and optimize workflows to increase productivity.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003cp data-sourcepos=\"38:1-38:34\"\u003e \u003cstrong\u003eThe history of 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Since then, LiveAgent has grown into a globally recognized solution for businesses of all sizes.\u003c\/p\u003e\n\n\u003cp data-sourcepos=\"42:1-42:39\"\u003e \u003cstrong\u003eLiveAgent’s values ​​and vision:\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp data-sourcepos=\"44:1-44:176\"\u003e LiveAgent's values ​​and vision are focused on helping businesses deliver excellent customer service and build long-term customer relationships:\u003c\/p\u003e\n\n\u003cul data-sourcepos=\"46:1-50:0\"\u003e\n\n\u003cli data-sourcepos=\"46:1-46:108\"\u003e\n\n \u003cstrong\u003eCustomer focus:\u003c\/strong\u003e We place the needs of our customers at the center of our development.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"47:1-47:121\"\u003e \n\u003cstrong\u003eInnovation:\u003c\/strong\u003e We continuously develop our platform to meet the latest requirements.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"48:1-48:101\"\u003e\n\n \u003cstrong\u003eUser-friendliness:\u003c\/strong\u003e We value an intuitive and easy-to-use interface.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"49:1-50:0\"\u003e\n\n \u003cstrong\u003eReliability:\u003c\/strong\u003e We provide a stable and reliable platform that companies can rely on. \u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003ch2 data-sourcepos=\"51:1-51:27\"\u003e\u003c\/h2\u003e","brand":"Antus","offers":[{"title":"Default Title","offer_id":52371208438092,"sku":"","price":1.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0933\/9011\/1052\/files\/Growth_hacking_dashboard.png?v=1746482789"},{"product_id":"crisp-die-all-in-one-kundenkommunikationsplattform-mit-live-chat-und-mehr","title":"Crisp: The all-in-one customer communication platform with live chat and more","description":"\u003cp data-sourcepos=\"9:1-9:481\"\u003e Crisp, the modern customer communication platform that enables companies to seamlessly engage with their customers across all channels. Combine live chat, email, chatbots, video calls, and more in one central platform to deliver exceptional customer service, generate leads, and build strong customer relationships. Crisp is the ideal solution for companies of all sizes looking to take their customer communication to the next level.\u003c\/p\u003e\n\n\u003cp data-sourcepos=\"11:1-11:41\"\u003e \u003cstrong\u003eOur services and products:\u003c\/strong\u003e\u003c\/p\u003e\n\n \u003cp data-sourcepos=\"13:1-13:79\"\u003eCrisp offers a comprehensive suite of features for your customer communication:\u003c\/p\u003e\n\n\u003cul data-sourcepos=\"15:1-26:0\"\u003e\n\n\u003cli data-sourcepos=\"15:1-15:117\"\u003e\n\n \u003cstrong\u003eLive Chat:\u003c\/strong\u003e Provide instant support and answer customer questions in real time directly on your website.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"16:1-16:114\"\u003e\n\n \u003cstrong\u003eChatbots:\u003c\/strong\u003e Automate recurring inquiries and qualify leads with intelligent chatbots.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"17:1-17:108\"\u003e\n\n \u003cstrong\u003eEmail marketing:\u003c\/strong\u003e Send targeted email campaigns and stay in touch with your customers.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"18:1-18:94\"\u003e\n\n \u003cstrong\u003eVideo calls:\u003c\/strong\u003e Offer personal support and conduct sales conversations via video.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"19:1-19:123\"\u003e\n\n \u003cstrong\u003eShared Inbox:\u003c\/strong\u003e Manage all customer communications (chat, email, social media) in a central inbox.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"20:1-20:124\"\u003e\n\n \u003cstrong\u003eKnowledge Base:\u003c\/strong\u003e Create an easily accessible knowledge base to help customers help themselves.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"21:1-21:88\"\u003e\n\n \u003cstrong\u003eStatus page:\u003c\/strong\u003e Inform your customers about the current status of your services.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"22:1-22:101\"\u003e \n\u003cstrong\u003eMagicBrowse:\u003c\/strong\u003e Provide remote support and help your customers directly on their screen.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"23:1-23:95\"\u003e\n\n \u003cstrong\u003eCampaigns:\u003c\/strong\u003e Create targeted messages and offers to engage your customers.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"24:1-24:107\"\u003e\n\n \u003cstrong\u003eIntegrations:\u003c\/strong\u003e Seamlessly connect Crisp with hundreds of other popular tools and platforms.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"25:1-26:0\"\u003e\n\n \u003cstrong\u003eMobile Apps:\u003c\/strong\u003e Stay connected with your customers on the go with our mobile apps for iOS and Android.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003cp data-sourcepos=\"27:1-27:41\"\u003e \u003cstrong\u003eUnique selling points and advantages:\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp data-sourcepos=\"29:1-29:71\"\u003e Crisp offers you decisive advantages for your customer communication:\u003c\/p\u003e\n\n\u003cul data-sourcepos=\"31:1-38:0\"\u003e\n\n\u003cli data-sourcepos=\"31:1-31:84\"\u003e\n\n \u003cstrong\u003eOmnichannel communication:\u003c\/strong\u003e Reach your customers on the channel of their choice.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"32:1-32:78\"\u003e\n\n \u003cstrong\u003eCentral platform:\u003c\/strong\u003e Manage all customer interactions in one place.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"33:1-33:102\"\u003e\n\n \u003cstrong\u003eImproved customer satisfaction:\u003c\/strong\u003e Provide fast, efficient, and personalized support.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"34:1-34:111\"\u003e\n\n \u003cstrong\u003eLead generation:\u003c\/strong\u003e Use live chat to identify and qualify potential customers.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"35:1-35:89\"\u003e \n\u003cstrong\u003eIncrease efficiency:\u003c\/strong\u003e Automate tasks and optimize your workflows.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"36:1-36:90\"\u003e\n\n \u003cstrong\u003eStronger customer relationships:\u003c\/strong\u003e Build long-term and loyal customer relationships.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"37:1-38:0\"\u003e\n\n \u003cstrong\u003eScalability:\u003c\/strong\u003e Crisp grows with your business.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003cp data-sourcepos=\"39:1-39:29\"\u003e \u003cstrong\u003eThe story of Crisp:\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp data-sourcepos=\"41:1-41:244\"\u003e Crisp was founded with the vision of providing businesses with a simple and effective way to communicate with their customers. Since then, Crisp has grown into a popular customer communication platform for businesses worldwide.\u003c\/p\u003e\n\n\u003cp data-sourcepos=\"43:1-43:35\"\u003e \u003cstrong\u003eCrisp’s values ​​and vision:\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp data-sourcepos=\"45:1-45:142\"\u003e Crisp’s values ​​and vision are focused on helping companies build strong and sustainable customer relationships:\u003c\/p\u003e\n\n\u003cul data-sourcepos=\"47:1-51:0\"\u003e\n\n\u003cli data-sourcepos=\"47:1-47:79\"\u003e\n\n \u003cstrong\u003eSimplicity:\u003c\/strong\u003e We offer an intuitive and user-friendly platform.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"48:1-48:82\"\u003e\n\n \u003cstrong\u003eEffectiveness:\u003c\/strong\u003e We help companies achieve their communication goals.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"49:1-49:121\"\u003e \n\u003cstrong\u003eInnovation:\u003c\/strong\u003e We continuously develop our platform to meet the latest requirements.\u003c\/li\u003e\n\n\u003cli data-sourcepos=\"50:1-51:0\"\u003e\n\n \u003cstrong\u003eCustomer focus:\u003c\/strong\u003e We place the needs of our customers at the center of our actions.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e","brand":"Antus","offers":[{"title":"Default Title","offer_id":52371225182540,"sku":"","price":1.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0933\/9011\/1052\/files\/CRM-integrated_marketing_dashboard.png?v=1746482738"},{"product_id":"userlike-live-chat-fur-ihre-website-bessere-kundenkommunikation-in-echtzeit","title":"Userlike: Live chat for your website – Better customer communication in real time","description":"\u003cp data-sourcepos=\"9:1-9:411\"\u003e Userlike, the leading live chat software for websites. We help businesses of all sizes engage with their website visitors in real time, provide instant support, answer questions, and generate leads. 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Die Kernkompetenz des Unternehmens liegt in einer umfassenden Plattform-Lösung, die speziell für die Anforderungen moderner E-Commerce- und Marketing-Workflows konzipiert wurde. Im Mittelpunkt der Unternehmensphilosophie stehen Demokratisierung des Helpdesks für jede Unternehmensgröße, Kundenkommunikation über alle Kanäle hinweg vereinen, Self-Service und proaktive Kundenbetreuung fördern, was sich in der kontinuierlichen Weiterentwicklung der Produkte und einem starken Kundenservice widerspiegelt.\u003c\/p\u003e\n\u003cp\u003eZendesk richtet sich an Mittelständische und große Unternehmen, die ihren Kundenservice professionell skalieren möchten.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e🛠️ Unsere Dienstleistungen und Produkte im Ueberblick:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"list-style: none; padding-left: 0;\"\u003e\n\u003cli\u003e\u003cstrong\u003e🛡️ Omnichannel-Agent-Arbeitsplatz für E-Mail, Chat, Telefon und Social Media\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e📈 Über 1.500 vorgefertigte Integrationen und Marketplace-Apps\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e🖱️ KI-gestütztes Help Center mit automatischen Antworten\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e🔗 Vorgefertigte und anpassbare Berichte für Performance-Monitoring\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e💰 Automatisierte Workflows und Ticket-Routing per KI\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e🚀 Anpassbare Plattform mit offenen APIs\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e🔒 Sprach- und Messaging-Kanäle in einer zentralen Inbox\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e💬 Wissensdatenbank für Self-Service der Kunden\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e🌍 Skalierbar von Startup bis Enterprise\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e⭐ Ihre Vorteile mit Zendesk:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"list-style: none; padding-left: 0;\"\u003e\n\u003cli\u003e\u003cstrong\u003e⏱️ Schnellere Reaktionszeiten durch KI-gestützte Automatisierung\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e✅ Einheitliche Sicht auf alle Kundeninteraktionen\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e📊 Reduzierte Supportkosten bei gleichbleibender Servicequalität\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e🌟 Erhöhte Kundenzufriedenheit durch Self-Service-Optionen\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e🔐 Weltweite Skalierbarkeit mit lokaler Datenresidenz\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e🎯 Bewährte Plattform mit riesigem Integration-Ökosystem\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e📖 Unsere Geschichte:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eZendesk wurde 2007 in Kopenhagen von Mikkel Svane, Alexander Aghassipour und Morten Primdahl gegründet. Das Unternehmen wuchs schnell und zog nach San Francisco, wo es 2014 an die New Yorker Börse ging. Heute vertrauen mehr als 200.000 Kunden in 30 Ländern auf Zendesk, darunter Twitter, SAP und Lonely Planet\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e🎯 Unsere Werte und Vision:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eUnsere Kernwerte sind \u003cstrong\u003eDemokratisierung des Helpdesks für jede Unternehmensgröße\u003c\/strong\u003e, \u003cstrong\u003eKundenkommunikation über alle Kanäle hinweg vereinen\u003c\/strong\u003e, \u003cstrong\u003eSelf-Service und proaktive Kundenbetreuung fördern\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e📚 Quellen und weiterführende Links:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"list-style: none; padding-left: 0;\"\u003e\u003c\/ul\u003e","brand":"Antus","offers":[{"title":"Default Title","offer_id":58786615787852,"sku":"DIGI-ZENDESK","price":1.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0933\/9011\/1052\/files\/zendesk_hero.png?v=1789368560"},{"product_id":"intercom","title":"💬 Intercom — KI-Kundenservice mit AI-Agent Fin für moderne Teams","description":"\u003cp\u003e💬 \u003cstrong\u003eIntercom\u003c\/strong\u003e — Intercom ist eine KI-gestützte Kundenservice- und Messaging-Plattform mit dem nativ integrierten AI-Agenten Fin, die persönliche Kundenkommunikation über Live-Chat, E-Mail, Telefon, Slack und Social Media ermöglicht\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eÜber Intercom:\u003c\/strong\u003e Intercom hat sich als verlässlicher Anbieter im Markt etabliert. Die Kernkompetenz des Unternehmens liegt in einer umfassenden Plattform-Lösung, die speziell für die Anforderungen moderner E-Commerce- und Marketing-Workflows konzipiert wurde. Im Mittelpunkt der Unternehmensphilosophie stehen AI-First-Ansatz für perfekten Kundenservice, Mensch und Maschine arbeiten nahtlos zusammen, Jede Konversation verbessert die nächste, was sich in der kontinuierlichen Weiterentwicklung der Produkte und einem starken Kundenservice widerspiegelt.\u003c\/p\u003e\n\u003cp\u003eIntercom richtet sich an SaaS-Unternehmen, E-Commerce-Shops und moderne Support-Teams, die AI-First arbeiten.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e🛠️ Unsere Dienstleistungen und Produkte im Ueberblick:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"list-style: none; padding-left: 0;\"\u003e\n\u003cli\u003e\u003cstrong\u003e🛡️ Nativ integrierter AI-Agent Fin mit Fin AI Engine\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e📈 Gemeinsamer Posteingang für Team und AI\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e🖱️ Omnichannel-Support über Chat, E-Mail, Telefon, Slack\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e🔗 AI-gestützte Konversationssimulationen für Tests\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e💰 Proaktive Kundenansprache per Messaging\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e🚀 Copilot als AI-Assistent für Support-Teams\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e🔒 Integrationen für Salesforce, HubSpot, Freshdesk, Zendesk\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e⭐ Ihre Vorteile mit Intercom:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"list-style: none; padding-left: 0;\"\u003e\n\u003cli\u003e\u003cstrong\u003e⏱️ Bis zu 60 Prozent weniger Eskalationen an menschliche Agents\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e✅ Schnellere Antworten durch AI mit validierter Wissensbasis\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e📊 Einheitliche Sicht auf alle Kundeninteraktionen\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e🌟 Messbarer ROI durch Pay-per-Resolution-Abrechnung\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e🔐 Verbesserte Kundenzufriedenheit durch personalisierte Antworten\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e🎯 Skalierbar ohne lineares Teamwachstum\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e📖 Unsere Geschichte:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eIntercom wurde 2011 in San Francisco von Eoghan McCabe, Des Traynor, Ciaran Lee und David Barrett gegründet. Das Unternehmen wuchs zu einer globalen Plattform für KI-Kundenservice mit über 30.000 Kunden. Im Jahr 2026 benannte sich das Unternehmen in Fin um, was den Fokus auf den AI-Agenten Fin unterstreicht\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e🎯 Unsere Werte und Vision:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eUnsere Kernwerte sind \u003cstrong\u003eAI-First-Ansatz für perfekten Kundenservice\u003c\/strong\u003e, \u003cstrong\u003eMensch und Maschine arbeiten nahtlos zusammen\u003c\/strong\u003e, \u003cstrong\u003eJede Konversation verbessert die nächste\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e📚 Quellen und weiterführende Links:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"list-style: none; padding-left: 0;\"\u003e\u003c\/ul\u003e","brand":"Antus","offers":[{"title":"Default Title","offer_id":58786615820620,"sku":"DIGI-INTERCOM","price":1.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0933\/9011\/1052\/files\/intercom_hero_3fbddb0c-9b7b-46ad-882d-67f453f785f9.png?v=1789368562"},{"product_id":"servicenow","title":"⚙️ ServiceNow — Enterprise-Cloud-Plattform für digitalen Kundenservice","description":"\u003cp\u003e⚙️ \u003cstrong\u003eServiceNow\u003c\/strong\u003e — ServiceNow ist eine Cloud-Plattform für digitale Workflows mit Customer Service Management (CSM), die Front-Office und Back-Office integriert, KI-gestützte Fall-Lösung bietet und proaktive Kundenbetreuung ermöglicht\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eÜber ServiceNow:\u003c\/strong\u003e ServiceNow hat sich als verlässlicher Anbieter im Markt etabliert. Die Kernkompetenz des Unternehmens liegt in einer umfassenden Plattform-Lösung, die speziell für die Anforderungen moderner E-Commerce- und Marketing-Workflows konzipiert wurde. Im Mittelpunkt der Unternehmensphilosophie stehen Internationale Reichweite, Seriöses Auftreten, Datenschutz, was sich in der kontinuierlichen Weiterentwicklung der Produkte und einem starken Kundenservice widerspiegelt.\u003c\/p\u003e\n\u003cp\u003eServiceNow richtet sich an Großunternehmen und Konzerne, die Enterprise-weite Service-Prozesse vereinheitlichen möchten.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e🛠️ Unsere Dienstleistungen und Produkte im Ueberblick:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"list-style: none; padding-left: 0;\"\u003e\n\u003cli\u003e\u003cstrong\u003e🛡️ Customer Service Management (CSM) mit Fall-Management\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e📈 Self-Service-Portale und virtuelle Agenten\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e🖱️ Predictive Intelligence für KI-gesteuerte Empfehlungen\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e🔗 Integration mit IT, HR und Kunden-Operationen\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e💰 Workflow-Automatisierung über alle Abteilungen\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e🚀 Offene APIs für komplexe Enterprise-Ökosysteme\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e🔒 Automatisierte Fall-Erstellung und Triage\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e💬 Multi-Channel-Support über E-Mail, Chat und Telefon\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e⭐ Ihre Vorteile mit ServiceNow:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"list-style: none; padding-left: 0;\"\u003e\n\u003cli\u003e\u003cstrong\u003e⏱️ Einheitliche Sicht auf Front- und Back-Office\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e✅ Schnellere Problemlösung durch verknüpfte Daten\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e📊 Reduzierte Eskalationen durch Predictive Intelligence\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e🌟 Skalierbar für global agierende Konzerne\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e🔐 Bewährte Enterprise-Plattform mit riesigem Ökosystem\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e🎯 Compliance und Sicherheit auf Enterprise-Niveau\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e📖 Unsere Geschichte:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eServiceNow wurde am 5. November 2003 in Santa Clara als Glidesoft gegründet, basierend auf Fred Luddys Erfahrung als CTO bei Peregrine Systems. 2006 wurde das Unternehmen in ServiceNow umbenannt. Heute ist die Firma an der New Yorker Börse gelistet und Teil des SundP 500. CEO ist Bill McDermott, der das Unternehmen zur AI-gestützten Workflow-Automatisierung führt\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e🎯 Unsere Werte und Vision:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eUnsere Kernwerte sind \u003cstrong\u003eInternationale Reichweite\u003c\/strong\u003e, \u003cstrong\u003eSeriöses Auftreten\u003c\/strong\u003e, \u003cstrong\u003eDatenschutz\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e📚 Quellen und weiterführende Links:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"list-style: none; padding-left: 0;\"\u003e\u003c\/ul\u003e","brand":"Antus","offers":[{"title":"Default Title","offer_id":58786615918924,"sku":"DIGI-SERVICENOW","price":1.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0933\/9011\/1052\/files\/Screenshot2026-09-14230415.png?v=1789419901"},{"product_id":"freshworks","title":"🌿 Freshworks — SaaS-Suite für Kunden- und Mitarbeiter-Service","description":"\u003cp\u003e🌿 \u003cstrong\u003eFreshworks\u003c\/strong\u003e — Freshworks ist eine SaaS-Suite für Unternehmen, die moderne Customer-Engagement-, IT-Service-Management- und Employee-Experience-Lösungen wie Freshdesk, Freshservice und Freshchat bereitstellt\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eÜber Freshworks:\u003c\/strong\u003e Freshworks hat sich als verlässlicher Anbieter im Markt etabliert. Die Kernkompetenz des Unternehmens liegt in einer leistungsstarken Software-Lösung, die speziell für die Anforderungen moderner E-Commerce- und Marketing-Workflows entwickelt wurde. Im Mittelpunkt der Unternehmensphilosophie stehen Moderne SaaS für jede Unternehmensgröße, Integration statt isolierter Tools, KI für produktive Teams, was sich in der kontinuierlichen Weiterentwicklung der Produkte und einem starken Kundenservice widerspiegelt.\u003c\/p\u003e\n\u003cp\u003eFreshworks richtet sich an Mittelständische Unternehmen, die eine integrierte SaaS-Plattform für Kunden- und Mitarbeiter-Service suchen.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e🛠️ Unsere Dienstleistungen und Produkte im Ueberblick:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"list-style: none; padding-left: 0;\"\u003e\n\u003cli\u003e\u003cstrong\u003e🛡️ Freshchat für moderne Messaging-Kommunikation\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e📈 Freddy AI als plattformübergreifender AI-Agent\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e🖱️ Integration mit über 1.000 Drittanwendungen\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e🔗 Mobile Apps für Support unterwegs\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e💰 Mehrsprachiger Support für globale Teams\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e⭐ Ihre Vorteile mit Freshworks:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"list-style: none; padding-left: 0;\"\u003e\n\u003cli\u003e\u003cstrong\u003e⏱️ Eine Plattform für Marketing, Vertrieb und Service\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e✅ Kosteneffizienter als isolierte Enterprise-Tools\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e📊 Schnellere Time-to-Value mit vorgefertigten Workflows\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e🌟 Skalierbar mit dem Unternehmenswachstum\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e🔐 Bewährte Lösung für KMUs und Mittelständler\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e🎯 Starke AI-Integration mit Freddy AI\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e📖 Unsere Geschichte:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eFreshworks wurde 2010 von Girish Mathrubootham und Shan Krishnasamy in Chennai, Indien, gegründet und startete als Freshdesk. Das Unternehmen ist seit 2021 an der Nasdaq gelistet und beschäftigt rund 5.300 Mitarbeiter weltweit. Heute bedient Freshworks über 60.000 Kunden mit einer breiten Palette an Cloud-Software-Lösungen\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e🎯 Unsere Werte und Vision:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eUnsere Kernwerte sind \u003cstrong\u003eModerne SaaS für jede Unternehmensgröße\u003c\/strong\u003e, \u003cstrong\u003eIntegration statt isolierter Tools\u003c\/strong\u003e, \u003cstrong\u003eKI für produktive Teams\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e📚 Quellen und weiterführende Links:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"list-style: none; padding-left: 0;\"\u003e\u003c\/ul\u003e","brand":"Antus","offers":[{"title":"Default Title","offer_id":58786615951692,"sku":"DIGI-FRESHWORKS","price":1.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0933\/9011\/1052\/files\/Freshworks_ist_eine_SaaS-Suite_f_r_Unternehmen_die_moderne_Customer-Engagement-_IT-Service-Management-_und_Employee-Experience-L_sungen_wie_Freshdesk_Freshservice_und_Freshchat_bereitstellt.png?v=1789419650"},{"product_id":"kustomer","title":"🤝 Kustomer — AI-native CRM-Plattform für E-Commerce-Service","description":"\u003cp\u003e🤝 \u003cstrong\u003eKustomer\u003c\/strong\u003e — Kustomer ist eine AI-native CRM- und Kundenservice-Plattform, die eine vollständige chronologische Sicht auf jede Kundenbeziehung bietet und Self-Service, Automatisierung und Omnichannel-Support vereint\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eÜber Kustomer:\u003c\/strong\u003e Kustomer hat sich als verlässlicher Anbieter im Markt etabliert. Die Kernkompetenz des Unternehmens liegt in einer umfassenden Plattform-Lösung, die speziell für die Anforderungen moderner E-Commerce- und Marketing-Workflows konzipiert wurde. Im Mittelpunkt der Unternehmensphilosophie stehen Kunde im Mittelpunkt jeder Interaktion, Eine Sicht auf alle Konversationen, AI für besseren Service, was sich in der kontinuierlichen Weiterentwicklung der Produkte und einem starken Kundenservice widerspiegelt.\u003c\/p\u003e\n\u003cp\u003eKustomer richtet sich an E-Commerce-Unternehmen und Direkt-to-Consumer-Marken, die kundenzentrierten Service bieten möchten.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e🛠️ Unsere Dienstleistungen und Produkte im Ueberblick:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"list-style: none; padding-left: 0;\"\u003e\n\u003cli\u003e\u003cstrong\u003e🛡️ Chronologische Timeline aller Kundeninteraktionen\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e📈 Omnichannel-Posteingang für E-Mail, Chat, SMS und Social\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e🖱️ KI-native Automatisierung und Self-Service\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e🔗 Mobile SDK für native Apps\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e⭐ Ihre Vorteile mit Kustomer:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"list-style: none; padding-left: 0;\"\u003e\n\u003cli\u003e\u003cstrong\u003e⏱️ Vollständiger Kontext durch chronologische Kundenansicht\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e✅ Schnellere Problemlösung mit AI-Unterstützung\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e📊 Höhere Konversion durch proaktiven Service\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e🌟 Reduzierte Tool-Komplexität durch integriertes CRM\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e🔐 Skalierbar für wachsende E-Commerce-Marken\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e🎯 Bewährte Plattform unter Meta-Dach\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e📖 Unsere Geschichte:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eKustomer wurde 2015 in den USA von Brad Birnbaum und Jeremy Suriel gegründet. Das Unternehmen wurde im November 2020 von Meta (Facebook) übernommen, um die Messenger-Plattform mit CRM-Funktionen zu erweitern. Heute bietet Kustomer eine AI-native Plattform, die den gesamten Kundenlebenszyklus abdeckt\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e🎯 Unsere Werte und Vision:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eUnsere Kernwerte sind \u003cstrong\u003eKunde im Mittelpunkt jeder Interaktion\u003c\/strong\u003e, \u003cstrong\u003eEine Sicht auf alle Konversationen\u003c\/strong\u003e, \u003cstrong\u003eAI für besseren Service\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e📚 Quellen und weiterführende Links:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"list-style: none; padding-left: 0;\"\u003e\u003c\/ul\u003e","brand":"Antus","offers":[{"title":"Default Title","offer_id":58786616017228,"sku":"DIGI-KUSTOMER","price":1.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0933\/9011\/1052\/files\/Kustomer_Kustomer_ist_eine_AI-native_CRM-_und_Kundenservice-Plattform_die_eine_vollst_ndige_chronologische_Sicht_auf_jede_Kundenbeziehung_bietet_und_Self-Service_Automatisierung_und_Omnichannel-Support_vereint.png?v=1789419163"},{"product_id":"user-com","title":"🌐 User.com — All-in-One-Plattform für Marketing-Automatisierung und CRM","description":"\u003cp\u003e🌐 \u003cstrong\u003eUser.com\u003c\/strong\u003e — User.com ist eine All-in-One-Marketing-Automatisierungs-Plattform, die Chat, E-Mail, SMS, CRM, Visitor-Tracking und AI-Automatisierung für personalisierte Kundenansprache vereint\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eÜber User.com:\u003c\/strong\u003e User.com hat sich als verlässlicher Anbieter im Markt etabliert. Die Kernkompetenz des Unternehmens liegt in einer umfassenden Plattform-Lösung, die speziell für die Anforderungen moderner E-Commerce- und Marketing-Workflows konzipiert wurde. Im Mittelpunkt der Unternehmensphilosophie stehen Einfachheit trifft Power, Eine Plattform für Marketing, Vertrieb und Service, Skalierbarkeit für wachsende Unternehmen, was sich in der kontinuierlichen Weiterentwicklung der Produkte und einem starken Kundenservice widerspiegelt.\u003c\/p\u003e\n\u003cp\u003eUser.com richtet sich an Wachsende B2B- und B2C-Unternehmen in E-Commerce, SaaS, Finanzen und Bildung, die Marketing, Vertrieb und Support bündeln möchten.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e🛠️ Unsere Dienstleistungen und Produkte im Ueberblick:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"list-style: none; padding-left: 0;\"\u003e\n\u003cli\u003e\u003cstrong\u003e🛡️ Customer Data Platform für Segmentierung\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e📈 Integriertes CRM mit Vertriebspipeline\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e🖱️ AI-Agenten für automatisierte Konversationen\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e⭐ Ihre Vorteile mit User.com:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"list-style: none; padding-left: 0;\"\u003e\n\u003cli\u003e\u003cstrong\u003e⏱️ Eine Plattform ersetzt mehrere Einzeltools\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e✅ Schneller Einstieg ohne komplexes Setup\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e📊 AI-gestützte Automatisierung für produktive Teams\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e🌟 Kosteneffizient für KMUs und Mittelständler\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e🔐 Skalierbar mit dem Unternehmenswachstum\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e🎯 Persönlicher Support vom europäischen Anbieter\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e📖 Unsere Geschichte:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eUser.com wurde 2015 in Warschau, Polen, gegründet und startete als UserEngage. Das Unternehmen wurde im November 2023 von der Positive Group übernommen und firmiert nun unter Positive User. Heute unterstützt User.com über 5.000 Kunden in mehr als 50 Ländern mit einer All-in-One-Plattform für Kundenkommunikation\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e🎯 Unsere Werte und Vision:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eUnsere Kernwerte sind \u003cstrong\u003eEinfachheit trifft Power\u003c\/strong\u003e, \u003cstrong\u003eEine Plattform für Marketing, Vertrieb und Service\u003c\/strong\u003e, \u003cstrong\u003eSkalierbarkeit für wachsende Unternehmen\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e📚 Quellen und weiterführende Links:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"list-style: none; padding-left: 0;\"\u003e\u003c\/ul\u003e","brand":"Antus","offers":[{"title":"Default Title","offer_id":58786617229644,"sku":"DIGI-USERCOM","price":1.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0933\/9011\/1052\/files\/user-com_hero_1057f90a-9854-4bbf-8429-b85f7ce2e1e2.png?v=1789368579"},{"product_id":"genesys","title":"🔶 Genesys — Enterprise-Contact-Center-Plattform für Customer Experience","description":"\u003cp\u003e🔶 \u003cstrong\u003eGenesys\u003c\/strong\u003e — Genesys ist eine globale Plattform für Customer Experience und Contact Center, die Cloud- und Hybrid-Cloud-Lösungen für intelligente Anrufverteilung, Omnichannel-Engagement und Workforce-Management bereitstellt\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eÜber Genesys:\u003c\/strong\u003e Genesys hat sich als verlässlicher Anbieter im Markt etabliert. Die Kernkompetenz des Unternehmens liegt in einer umfassenden Plattform-Lösung, die speziell für die Anforderungen moderner E-Commerce- und Marketing-Workflows konzipiert wurde. Im Mittelpunkt der Unternehmensphilosophie stehen Excellence im Customer Experience, Innovation durch KI und Cloud, Globale Reichweite mit lokaler Expertise, was sich in der kontinuierlichen Weiterentwicklung der Produkte und einem starken Kundenservice widerspiegelt.\u003c\/p\u003e\n\u003cp\u003eGenesys richtet sich an Mittelständische und große Unternehmen mit komplexen Contact-Center-Anforderungen.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e🛠️ Unsere Dienstleistungen und Produkte im Ueberblick:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"list-style: none; padding-left: 0;\"\u003e\n\u003cli\u003e\u003cstrong\u003e🛡️ Genesys Multicloud CX für Cloud-Contact-Center\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e📈 Genesys Engage für Hybrid-Cloud-Deployment\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e🖱️ KI-gestützte Anrufverteilung und Routing\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e🔗 Omnichannel-Engagement über alle Kanäle\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e💰 Predictive Routing für bessere Outcomes\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e🚀 Sprach- und Digitalkanäle in einer Plattform\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e🔒 Verfügbar auf AWS, Azure und Google Cloud\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e💬 Integration mit führenden CRM-Systemen\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e⭐ Ihre Vorteile mit Genesys:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"list-style: none; padding-left: 0;\"\u003e\n\u003cli\u003e\u003cstrong\u003e⏱️ Bewährte Enterprise-Plattform seit über 30 Jahren\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e✅ Flexibilität durch Cloud- und Hybrid-Optionen\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e📊 Höhere Effizienz durch KI-Routing\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e🌟 Globale Skalierbarkeit für Konzerne\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e🔐 Personalisierte Kundenerlebnisse durch AI\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e🎯 Starkes Partnernetzwerk weltweit\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e📖 Unsere Geschichte:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eGenesys wurde im Oktober 1990 in San Francisco von Gregory Shenkman und Alec Miloslavsky gegründet und entwickelte Computer-Telefonie-Integration (CTI) für Call-Center. 1997 ging das Unternehmen an die Börse und wurde später von Alcatel übernommen. Heute gehört Genesys den Investoren Permira, TCV und Hellman und Friedman und beschäftigt über 6.000 Mitarbeiter weltweit\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e🎯 Unsere Werte und Vision:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eUnsere Kernwerte sind \u003cstrong\u003eExcellence im Customer Experience\u003c\/strong\u003e, \u003cstrong\u003eInnovation durch KI und Cloud\u003c\/strong\u003e, \u003cstrong\u003eGlobale Reichweite mit lokaler Expertise\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e📚 Quellen und weiterführende Links:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"list-style: none; padding-left: 0;\"\u003e\u003c\/ul\u003e","brand":"Antus","offers":[{"title":"Default Title","offer_id":58786618081612,"sku":"DIGI-GENESYS","price":1.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0933\/9011\/1052\/files\/genesys_hero_6f50ff0c-747e-4922-b866-fe08d4c25d5c.png?v=1789368572"}],"url":"https:\/\/antus.de\/en\/collections\/kundenservice\/kundenservice.oembed?page=2","provider":"Antus","version":"1.0","type":"link"}